Projects Development Manager

Project Development and Oversight:

• Promote the mission of Worldwide Zoo Consultants as directed by the Managing Director.
• Participate and contribute towards the design, development and operations of new zoological projects through design workshops and day-to-day animal husbandry and operational oversight.
• Conduct a project site inspection to ensure that the projects are being carried out in line with the WZC’s agreed Scope of Services, deliverables and schedule as per the agreement.
• Participate in meetings, workshops and travel (locally and internationally) as required by the projects department. Record minutes of the meeting and follow up on the action items recorded.
• Display extreme ownership of the projects the Managing Director assigned to you to ensure complete execution and handover.

Client Relationship Management:

• Build strong relationships with all clients by providing world-class customer service to all clients.
• Must have a strong sense of anticipation for the client’s needs and be able to set and deliver the project according to the client’s expectations.
• Must be a meticulous planner and organizer.
• Must have extreme attention to detail and a passion to drive change for the better.

Compliance and Best Practices:

• Develop SOPs, protocols and procedures per EAZA, AZA, and WAZA guidelines. Always consider best practices and animal welfare ethics as a culture in all you do.
• Conduct a project site inspection to ensure that the projects are being carried out in line with the WZC’s agreed Scope of Services, deliverables and schedule as per the agreement.
• Participate in meetings, workshops and travel (locally and internationally) as required by the projects department. Record minutes of the meeting and follow up on the action items recorded.
• Monitor the health of the animals and ensure all animals under the Company’s care are trained for husbandry, show, and interactive behaviours
• Assist with the development and provide on-site assistance of new facilities and projects, both internally and externally, with other companies; this will include but not be limited to zoological parks, aquariums and other animal facilities.

Leadership and Staff Training:

• Staff training individually and in groups, using WZC’s training manual or modules.
• Assist in developing and implementing operational procedures to ensure human and animal safety.
• Maintain animal record logs relating to the behavioural and medical conditions of the animals, as well as record all conditioning.
• Develop improved feeding, housing, sanitation, parasite, and disease control practices.

Departmental Collaboration:

• Oversee scheduling and tracking of Animal Care Department time and assignments, order animal food, equipment, and products for use by animal care staff.
• Work closely with the Managing Director to ensure the exhibits and animals inhabiting them are healthy.
• Work closely with the Veterinary Team to develop and employ sound medical programs for animal collection, including diet formulation, preventative medicine, testing, quarantine, and healthcare.
• Work closely with the Managing Director to develop and maintain marketing videos, brochures and social media portfolios for the Company.

• Possess good verbal and written communication skills within the English language and must be able to conduct themselves professionally and positively with co-workers and clients.
• Must have strong attention to detail and be highly professional, proactive, self-motivated, independent, a problem solver, and be able to work with intermittent guidance.
• Computer literate (MS Office) proficiency with computers and current software applications such as Animal Care Software and the WZC’s SharePoint portal.
• College level course in Business Management work desirable with an excellent academic science background
• Minimum five (5) years of progressive experience in zoological, aquarium or animal operations.
• Practical experience in overseeing an animal collection and animal care staff is essential.